Terms of Service

Effective October 1, 2026

UXexpert.ai (the "Service") is operated by TnTW LLC, a Wyoming (USA) limited liability company ("we," "us"). By using the Service you agree to these terms. If you do not agree, do not use the Service.

What the Service is

UXexpert.ai analyzes web application code and produces automated feedback, scores, and suggestions across usability, engineering, and growth dimensions, with an optional AI-powered review and backlog generation. The Service is in active development. Running an audit requires a free account; your first audit is free, and continued use requires a paid Pro subscription (see Pro subscription below).

Your account

To use the Service you create an account with a valid email address, verified by a one-time code. You are responsible for keeping access to your email secure and for activity under your account. Accounts and sign-in are provided through Supabase; see our Privacy Policy for what is stored. We may suspend or terminate accounts that abuse the Service or violate these terms.

Your content and your responsibilities

• Only submit code, repositories, files, and documents that you own or have the right to analyze. You are solely responsible for what you submit.
• Do not use the Service to process unlawful content or to violate any third party's rights or any applicable law.
• If you use the Claude AI engine, you do so with your own Anthropic API key under your own agreement with Anthropic, and you are responsible for any usage charges Anthropic bills you. If you audit a GitHub repository, GitHub's terms apply to that access.
• You retain all rights to the code you submit and to the reports, stories, and exports generated from it. We claim no ownership of either.

Audit results are automated suggestions

Reports, scores, findings, fixes, and user stories are generated by automated analysis, including AI models, and can be incomplete or wrong. They are not professional advice — not legal, accessibility-certification, security, or engineering advice — and passing an UXexpert audit does not certify compliance with WCAG or any law or standard. Review suggestions before acting on them; you are responsible for changes you make to your product.

Beta service, provided as-is

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee the Service will be available, uninterrupted, or error-free, and we may change or discontinue features at any time during the beta.

Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or for lost profits, data, or goodwill, arising from your use of the Service. Our total aggregate liability for any claim relating to the Service will not exceed one hundred US dollars (US $100) or the amount you paid us for the Service in the twelve months before the claim, whichever is greater. Nothing in these terms limits liability that cannot be limited by law.

Third-party services

The Service relies on and interacts with third parties: Supabase (accounts and authentication), Stripe (payment processing for Pro), Anthropic (AI reviews), GitHub (repository fetching), Plausible (aggregate analytics), and Formspree (waitlist). Their terms and privacy policies govern their services. See our Privacy Policy for details on data handling.

Pro subscription

Pro is an optional paid subscription billed through Stripe, which processes payment and recurring billing. It is offered on two plans: US $49 per month or US $490 per year. Pro unlocks unlimited audits and the additional features described on the pricing page. The Service is in active development; some features are available today and others are on the roadmap. Features described as "coming soon," "early access," or "on the roadmap" are forward-looking and may change, be delayed, or not ship, and are not part of what you are paying for today.

Your subscription renews automatically each billing period (monthly or annual) until you cancel. You may cancel anytime — from the Manage billing link in the app, the link on your Stripe receipt, or by emailing hello@uxexpert.ai — and cancellation stops future renewals; you keep access through the end of the paid period. Except where required by law, payments are non-refundable; if something goes wrong, email us and we will make it right. We may change prices, add paid tiers, or discontinue features; any price change applies to your next renewal after we notify you, and you may cancel before it takes effect.

Governing law and venue

The Service is operated from, and directed to users in, the United States. These terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law rules. Any dispute arising out of these terms or the Service will be brought exclusively in the state or federal courts located in Wyoming, and you consent to their jurisdiction.

Changes to these terms

We may update these terms; the effective date above will change when we do. Continued use of the Service after an update constitutes acceptance. Material changes will be noted on the site.

Contact

Questions about these terms: hello@uxexpert.ai.